Notation based on Specified Commercial Transaction Law

As a general rule, the following notation is for individual customers.
In the case of a trader, it may differ depending on the transaction content, so please check it together with the contract.

DistributorDistributor
Name of administratorShirasaki Keita
Address[Main Office]4-12-25 Nishitomigaoka, Nara-city, 631-0006 Japan
(TEL)81-742-53-0133 (FAX)81-742-53-0135
Explanation of charges other than product priceShipping fee, bank transfer fee, postal transfer fee, cash on delivery fee
Defective● If you have any accident such as damage during delivery, please contact us. We will replace both shipping and handling as soon as possible at our expense.
● If you notice a defective product after opening the package, we will accept returns and exchanges within 7 days after the product arrives at our fare.
● Contact information 0742-53-0133
Delivery timeIn case of bank transfer or postal transfer: After confirming payment

● Shipping date
(This does not apply depending on the product and conditions)
Nationwide (excluding Hokkaido, Okinawa, remote islands, Kyushu, Tohoku)
Orders from Monday to Friday until 3pm → next day shipping
Orders from 3:00 pm on Monday to Friday → Ship the next day
Order on Saturdays, Sundays, and holidays → Ship next business day
Hokkaido, Okinawa, remote islands, Kyushu, Tohoku
Orders from Monday to Friday until 3pm → next day shipping
Orders from 3:00 pm on Monday to Friday → Ship the next day
Order on Saturdays, Sundays, and holidays → Ship next business day
Payment methodcredit card
Bank transfer
Postal transfer
Cash on delivery
Return deadlineAbout returns and exchanges

● Returns and exchanges are limited to unopened and unused items.
Please contact or return to the address below within 7 days after the item arrives.
Return shipping charges● For returns and exchanges due to customer's convenience, shipping fee, handling fee,
Please bear both at your expense.

● If you have an accident such as damage during delivery, please contact us.
Please contact us. We will replace the shipping and handling fees at our expense.

● If you notice a defective product after opening the package, we will accept returns or exchanges within 7 days after the product arrives at the fare of our company.
Service nameSumiten
0742-53-0133
Public email address rakuten@sumiten.com
HP https://www.sumiten.com